Helpdesk
MotorComplete operates a comprehensive helpdesk system with extremely low response times. Brokers can get in touch by email or phone and be connected with our expert team in minutes.
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Support
Support and training
The MotorComplete customer service program has been developed to provide the highest level of support possible to our brokers. From full team training during onboarding, to continual workshops and one on one updates, our network of brokers are always given the knowledge they need to succeed.
Video tutorials
As well as traditional written documentation, the MotorComplete team creates high quality videos content that walks brokers through the functionality and capability of the system. Our library of videos is growing daily and brokers can request new videos on demand.
Face to face
MotorComplete staff are available for video calls whenever needed. Everyone within the business is available via support and we encourage brokers to speak directly to the developers and designers when needed to solve complex problems easily.
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